Energy Pro 8 – Calculation Error

Home Support Forum Nonresidential Software & Compliance Energy Pro 8 – Calculation Error

This topic contains 3 replies, has 1 voice, and was last updated by  Cardfever4ever 1 week, 1 day ago.

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    Topic
  • #5573

    Cardfever4ever
    Participant

    Hello,

    I am trying to run a Nonresidential Title 24 Performance Calculation in the new Energy Pro 8. I set up a simple model and when I go to calculate I get the message,

    “Calculation Error

    The Calculation failed with an exception.

    Could not find file ‘C:\Users\BradleyP\Documents\EnergyPro8\Results\Test Energy Pro 8 NRT24Perf\Test Energy Pro 8.log’.”

     

    I set up this same model in Energy Pro 7 and it worked fine. I have never seen this error message before. If anyone could assist that would be much appreciated. Thank you!

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  • #5584

    Cardfever4ever
    Participant

    Ok I fixed it. I deleted the program and reinstalled it. There seemed to be an issue with the Microsoft visual studio that was installed. After I resolved those issues and booted the program back up after reinstalling it my models that said they complied now have the water mark removed. Thank you for all your help! ;P

    #5582

    Cardfever4ever
    Participant

    Yes that fixed it! Thank you!

    Now on to my next problem. I can now get the report (Form PRF-01-E Certification of Compliance) to generate (I am running a Nonresidential Title 24 Performance calculation) and in the report on the second page under the C1 tab it says “Complies.” However there is a water mark on each page that says “Not useable for compliance.” Please let me know if I need to provide you with any additional information to resolve my problem. Thank you!

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    #5576

    Energysoft
    Keymaster

    During the installation, chances are Windows blocked the installation of one (or all) of these components needed to run.

     

    https://aka.ms/vs/16/release/vc_redist.x64.exe

     

    https://aka.ms/vs/16/release/vc_redist.x86.exe

     

    https://aka.ms/highdpimfc2013x64enu

     

    Try installing them.

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