Because the PRF-01 and CF-1R reports are created through an online based report generator on the CEC website, you will have to have an Internet connection in order to generate any Certificates of Compliance. Assuming you have Internet, you might check with your IT department to see if your system blocks the report generator from being accessed. You also have the option of turning off the reports, this option is found by clicking on the bottom left “Calculations” and then in the list above selecting the appropriate calculation. The display on the right will show the option to turn off the reports. You will eventually have to uncheck tis option and rerun the calculations to get the final Certificate of Compliance.
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